💬 How to Message a Seller

Communicating with a seller is an easy way to get answers to your questions about a product before you buy. You can ask about item condition, availability, or any other details you need.

1. Finding the Chat Button

The option to message a seller is found on every product page.

• Go to the Product Listing: Navigate to the product page you are interested in.
• Find the “Chat” button: Look for the chat button near the product description or seller information.

2. Sending Your Message

1. Click the “Send a Message” button.
2. A pop-up or dialog box will appear.
3. Type your message in the box.
4. Send it: Click the send button to deliver your message to the seller.

💡 Messaging Tips

• Be clear and concise: Start with your question directly.
• Ask about availability: Always confirm if the item is still available before you proceed with a purchase.
• Stay on the platform: For your security, keep all communication and transactions within the Gaijinmall app.

✅ What Happens Next?

• The seller will receive a notification of your message.
• You will be notified when the seller replies.
• You can find all your conversations in the messages section of your account.