💳 Withdrawing Payments

As a seller on Gaijinmall, you can withdraw your available earnings directly from your Vendor Dashboard. This section explains how to request a payout or convert your revenue into GMPoints.

How to Access the Withdrawal Page

1. Click the Profile Icon at the top-right corner of your screen.

2. From the menu, select Vendor Dashboard under the “Business” section.

   

Vendor Dashboard Overview

Once in your dashboard, you’ll see a summary of your sales and earnings:

• Total Goods Sold

• Total Revenue

• Available Cash

• Request Payout | Payout History

• Available GMPoints

• Completed Sales | Pending Sales

  

Requesting a Cash Payout

1. Under Available Cash, click on Request Payout.
2. Enter the amount you wish to withdraw in Yen.
3. A note will remind you:

“Payment will be sent to the bank details in your profile. If you want to update your details, click here.”

4. Confirm and submit the request.

   

🔔 Note:

Ensure your Bank Details are correctly filled in under Profile Settings to receive your payout.

Converting Revenue to GMPoints

Instead of a direct bank withdrawal, you can convert your available cash to GMPoints (1 Yen = 1 GMPoint).

1. Under Convert to GMPoints, enter the amount you want to convert.
2. Confirm and submit the conversion.

🛍️ GMPoints can be used within Gaijinmall for promotions or internal purchases. Learn how in our guide: How to Promote Your Ad

Payout and Sales History

• Use the Payout History link to view all your withdrawal requests.
• Under Sales History, track both Completed and Pending orders.
• Use the search bar or order table to view details, including product, amount, and order status.

Troubleshooting & Tips

• Make sure the amount you enter does not exceed your Available Cash.
• Always keep your bank information up to date.
• If a withdrawal fails, contact Support immediately.

Need more help? Click any order in the Sales History table to view and manage its details.