Account & Support

This section provides tools and guidance to help you manage your account and resolve any issues you may face on Gaijinmall.

🔐 Resetting Your Password

• A step-by-step guide on how to reset your password if forgotten or compromised.
• Instructions for using the “Forgot Password” feature on the login screen.
• Security tips for creating a strong new password.
• Screenshot placeholders showing the reset process.

✅ Other Related Issues and How to Solve Them

• Instructions to verify your contact info via code.
• How to access verification from the Profile Settings.
• What happens if your email/phone is unverified.
• Common verification issues and how to fix them.

🛟 Contacting Support

• Available support channels: Email.
• What information to include when contacting support (edocs/account&support/.g., username, order number).
• Tips for faster resolution.
• Optional: A simple contact form if supported by the site.